Car repairs.
Insurance claims.
Clear answers.
When your car needs repairs, the questions add up. Get a clearer understanding of the process, the people, and your options.
Find your answer ↗
A little clarity goes a long way.A good place to start.
Who decides what shop repairs my vehicle?
You’ve had an accident and now you need to get your vehicle repaired. What do you do? Whether you are a claimant or an insured, you need to repor...
How do I know if it is a good reputable body shop?
Like scouting for a plumber or a mechanic, the reputation of the body shop is an important factor to consider. Always ask for references from you...
Will my car be replaced or repaired?
After evaluating the damages to your vehicle, your insurance company has the option of repairing your vehicle, replacing your vehicle, or reimbur...
Do I have to accept non-OEM parts?
No, the final choice is yours but if the insurer wants to use non-OEM parts and you decide to use more expensive OEM parts, you may have to pay t...
How long will it take for my car to get repaired?
Most insurance companies take the labor hours divided by a set formula according to their company guidelines. Every insurance company will be dif...
What kind of rental can I be expected to have and for how long?
Whether or not you are entitled to a rental car is stated in your insurance policy. Generally, for only a dollar or two extra each month, you can...
Understand the process.
Make your own decisions.
AutoBodyFAQ brings together questions about body shops, insurance companies, replacement parts, and getting your vehicle back on the road.
Meet the voice behind the FAQs ↗Before you decidePolicies, laws, and repair practices can change. Check current details with your insurer and repair professional.