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Explore every article on auto body repair, insurance, and the choices along the way.
25 articles
If the accident or claim is not my fault…
If the accident or claim is not my fault, do I go through my insurance company or the other person’s insurance company? Report the crash to your...
IIHS Does Not Recommend Use of Aftermarket Structural Parts
Came across an interesting article the other day in Collision Week. They talked about how the IIHS doesn’t endorse the use of aftermarket parts....
In other news: Florida and Allstate
Allstate is in the middle of a heap of trouble down in Florida about a proposed 42 percent rate hike on Property Insurance and other practices. T...
Legislation to protect the consumer
From the other side of the tracks Stumbled across a blog post on a great discussion board I’ve been participating on, much to either the delight...
Should I use a Direct Repair Shop?
When you first contact your insurance to set up your estimate and review your policy, ask the insurance company about their Direct Repair Program...
What do I do if after I contact the insurance company?
All insurance companies have different procedures and policies on reporting an accident. Check with your insurance carrier and request the proper...
What do I do if I’m involved in an accident or need to make an insurance claim?
Accidents are almost always unexpected and very stressful. It’s important to keep as calm as possible. Being prepared in the case of an accident...
What is expected before the vehicle is brought to the shop…
What is expected before the vehicle is brought to the shop if it is drivable? What if the vehicle is non-drivable? Estimate has to be written an...
What kind of rental can I be expected to have and for how long?
Whether or not you are entitled to a rental car is stated in your insurance policy. Generally, for only a dollar or two extra each month, you can...
What parts will be replaced on my vehicle?
This is a wide open question and can only be answered by your policy limits. Your policy may state that they can replace OEM parts with like, kin...
Who decides what shop repairs my vehicle?
You’ve had an accident and now you need to get your vehicle repaired. What do you do? Whether you are a claimant or an insured, you need to repor...
Who is responsible for rental fees…
If a Direct Repair Shop does not complete the repairs before the rental period approved by my insurance company, who is responsible for rental fe...
Before you decideConfirm current coverage, regulations, and repair practices with your insurer and repair professional.